Le Petit Saint offers secure, tracked delivery for all skincare orders within the United Kingdom and European Union. All orders are carefully packaged to preserve product integrity during transit.

Delivery Regions

We currently ship to addresses within the UK and EU member countries.

Order Processing

Orders are processed and dispatched within 1–2 business days, excluding weekends and public holidays. During peak periods, dispatch times may be extended.

Delivery Timeframes

• United Kingdom: 2–5 business days
• European Union: 5–10 business days

Delivery timeframes are estimates only and may vary due to customs, carrier delays, or seasonal demand.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order value.

Tracking

All orders are shipped with tracking. You will receive a dispatch confirmation email with tracking details once your order leaves our facility.

Customs, Duties & Taxes (EU Orders)

EU orders may be subject to local customs duties, VAT, or import taxes. These charges are the responsibility of the customer and are not included in our shipping fees.

Address Accuracy

Please ensure your delivery address is correct at checkout. Le Petit Saint is not responsible for delays or losses caused by incorrect or incomplete address details.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with clear photographs of the packaging and products. We will investigate and arrange a suitable resolution.

Temperature & Product Care

Our skincare products are packaged to minimise temperature exposure. However, we are not responsible for degradation caused by extreme weather conditions during transit.

Undelivered & Returned Parcels

If an order is returned to us due to failed delivery or incorrect address details, re-shipping fees may apply.

Contact

For shipping enquiries, please contact us at info@lepetitsaint.com or 0203 026 6244.